10+ dashboards for data-driven management and growth at a global crypto platform
Built 10+ custom Metabase dashboards for a global crypto platform's product and operations teams. Enabled cohort-level retention analysis critical for onboarding millions of users
10+ custom dashboards enabling real-time insights across product and operations. Cohort retention analysis supporting onboarding of millions of users worldwide.
The Challenge
Worldcoin is an ambitious global project aiming to provide equal economic opportunity to everyone through a new digital currency distributed to every human on Earth. To achieve this at global scale, they built a proprietary device called the Orb that verifies unique-humanness through iris scanning — a technically complex operation being deployed across dozens of countries simultaneously.
With operations spanning continents and millions of users to onboard, Worldcoin’s leadership needed robust analytics to track project progress, understand user behavior, monitor operational efficiency of Orb deployments, and make data-driven strategic decisions. Their existing analytics setup couldn’t keep pace with the scale and complexity of the operation.
Privacy and data sensitivity added another layer of complexity. Worldcoin’s iris-scanning technology and global currency distribution involved highly sensitive personal data across jurisdictions with varying privacy regulations (GDPR in Europe, various frameworks in African and Asian markets). The analytics infrastructure needed to provide business intelligence without compromising user privacy — aggregated insights for decision-making without exposing individual-level biometric or transaction data to dashboard users. This required careful architectural decisions about data access controls, aggregation levels, and audit logging.
Our Approach
We worked closely with Worldcoin’s product and operations teams to design and deliver a comprehensive dashboard suite covering multiple facets of their business:
- Product Analytics: We built dashboards tracking the core product funnel — from app download to Orb verification to wallet activation to first transaction. This gave the product team visibility into where users dropped off and which markets showed the strongest conversion patterns.
- Cohort Retention Analysis: Given the unique nature of Worldcoin’s user base (millions of users across diverse global markets), we implemented sophisticated cohort analysis to track engagement over time by geography, acquisition channel, and verification method. This supported data-driven decisions about onboarding optimization.
- Operations Dashboards: We created real-time operational dashboards for Orb deployment management — tracking device utilization, verification throughput, geographic coverage, and operational bottlenecks across the global network.
- Strategic KPI Framework: We worked with leadership to define and implement the core KPIs needed for board-level reporting and investor updates: user growth, verification rates, geographic expansion metrics, and engagement indicators.
A distinctive aspect of this engagement was the scale requirement. The data infrastructure needed to handle analytics across millions of users in dozens of countries with varying data privacy requirements — a challenge that required careful architectural decisions.
We also implemented automated anomaly detection across the operational dashboards, alerting the operations team when Orb utilization dropped below thresholds or when verification rates deviated from expected patterns in specific locations. This enabled proactive operational management — identifying and resolving issues in specific markets before they became systemic problems. All dashboards were built with privacy-by-design principles, ensuring that user-level data was never exposed in visualizations while still providing the granularity needed for operational decisions.
Results
- 10+ custom dashboards enabling real-time insights across product, operations, and strategic metrics.
- Cohort retention analysis supporting the onboarding of millions of users worldwide with data-driven optimization.
- Operational intelligence allowing the team to optimize Orb deployment logistics across global markets.
- Board-ready KPI reporting that streamlined investor communications.
- Scalable analytics architecture handling global-scale data volumes.
Technologies Used
SQL, Python, modern BI tools, cloud data warehouse, global-scale data infrastructure.
Project Screenshots
Facing similar data challenges?
Book a Discovery Call →Key Takeaways
While working on this project, we captured a few things that may be helpful to you as well:
Before you start, it is important to study the subject area in detail. Get to know all the metrics, key concepts, and only then start working with the data. Otherwise there is a great risk of mixing up the metrics and collecting, for example, a graph, which at best will not mean anything, and at worst will affect business decisions.
During the project dive, make sure to collect documentation - aggregate information about the project, entities, and variables in one place so you can easily transfer all the knowledge to another specialist.
It is important to determine the source of the benchmarks for the key metrics of the project and always check against it when building the data.
Before data visualization it is important to decide what tasks will be solved with the help of the dashboard. This will help select the right tools and methods of visualization and speed up the work by reducing the number of iterations.
Choose a person who can set and accept the task in detail. Otherwise, there is a risk of a large number of edits and multiples of the work completion time.
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